Scalable virtual receptionist services
around the clock
Professional, upbeat, friendly customer service experts so good both you and your customers will swear we’re in-office with you.
Brand integrity
A franchise organization is built on the integrity of its brand. Our virtual receptionists get to know your brand and answer your phones just like you would.
Dedicated Team
Our dedicated franchise team handles calls for our franchise clients. That means more brand consistency for you.
Scalable
Change plans anytime. Your PBSG’s plan grows with you. Ramp up or scale back as needed, with no penalty.
Maximize your marketing
You invest precious resources to drive leads to your franchises. With PBSG’s, you’ll be prepared to capitalize on those opportunities 24 hours a day, 7 days a week, 365 days a year.
Affordable
PBSG gives you an instant customer service department for a fraction of what it would cost you to staff your own call center.
Easy Setup
We work with you to develop an account template for your brand. This makes getting new franchises up and running a breeze.
Answering services for franchises
Franchise organizations turn to us for professional, efficient customer service for all franchises,
whether corporate or independently operated. We help you maintain brand consistency and
get the most out of your marketing budget.
Brand Consistency
We make it easy for all franchise locations to offer uniformly excellent customer service with 24/7 live answering and shared script templates.
Greater Marketing
Make sure all your organization’s franchise locations are ready to capitalize on your marketing investment with a friendly voice, day or night.
Never Miss Calls
With PBSG, your franchise partners are never closed. We’ve got your inbound calls, emails, and chats covered.
Our customer experience
services for franchises
What our franchise clients say
“I have absolutely enjoyed PBSG and by far they have blown other answering services out of the water! We were on a long road trying to find the best answering service that is simple to setup, simple to use, read our billing, and provides us great customer service that does not exceed our pocket book!”
I cannot say enough good things about PBSG! Your staff makes our job easy! As a business owner who is in the field most of the day, PBSG provides the knowledge and professionalism that we want our clients to experience when calling our ‘office.’ We cannot thank you and your staff enough for what you bring to the table in our day-to-day business.
We have had a great experience with PBSG. I believe the prices are reasonable and also prevent us from missing costly sales leads. PBSG easily integrates with our CRM, saving us time. The people answering the phones are very professional.
