When you partner with PBSG for answering services for your dental office, your patients will always reach a friendly, professional voice when they call. We can answer your practice’s phone lines 24/7 or just after hours. It’s up to you. Either way, your patients will never have to leave a voicemail when we’re on your team.
PBSG’S Appointment Services from Team Medical include inbound schedule management as well as outbound reminders via email and telephone. Our caring, efficient associates work to enhance patient care through superior service. We support you and our associates with state-of-the-art technological tools that streamline processes and improve overall service.
You determine how calls are handled.
Your office establishes protocols that guide our service. For instance, a patient scheduling a routine appointment would be scheduled differently than a patient calling to make an immediate appointment.
Change on-call contact information or other protocols as necessary.
Our Client Services team works with you to oversee all aspects of your account. But, you can call at any time of the day or night to make changes to schedules, contacts, scripts, or other protocols.
Utilize the online calendar that works best for you.
We partner with several online calendaring systems to offer our clients accurate, real time solutions. We’re also capable of working with an online calendaring or medical practice system of your choice.
Each of our helpful, friendly associates is trained in health care specialties as well as your organization.
Each associate undergoes extensive training on the Health Insurance Portability & Accountability Act and other health care specific domain expertise. Dedicated or shared staffing solutions are customized to fit your needs. We elevate your professional image with our attention to details and superior service.
AnswerConnect is a premier provider of medical contact center services. Our professionalism, outstanding service, and helpful attitude will please you and your patients. Contact Team Medical today at 1-800-525-1315 to learn about our comprehensive medical appointment services.
